Privacy Policy
Effective Date: September 17, 2025
Last Updated: September 17, 2025
Inside Out Psychiatry (“Inside Out Psychiatry,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us when you use our website (the “Site”) and related services (the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA/CPRA).
By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, and mailing address.
Account/Service Information: Information you provide when contacting us, booking an appointment, or filling out forms.
Technical Information: IP address, browser type, device information, and browsing behavior (through cookies and similar technologies).
Payment Information: When applicable, billing information processed securely by third-party payment providers.
Health Information: If you choose to share medical or health-related details through forms or communications. Please note: health information may be protected under HIPAA.
2. How We Use Information
We use the information we collect to:
Provide and improve our Services.
Communicate with you, including appointment reminders or service updates.
Process payments and billing.
Respond to inquiries and customer support requests.
Comply with legal, regulatory, and ethical obligations.
Improve website functionality, analytics, and user experience.
Protect against fraud, security threats, and unauthorized access.
3. Disclosure of Information
We do not sell your personal information. We may disclose your information in the following circumstances:
Service Providers: To trusted third-party vendors (e.g., web hosting, payment processors, analytics) who assist in operating our Site and Services.
Legal Requirements: To comply with applicable laws, regulations, subpoenas, or government requests.
Business Transfers: In connection with a merger, acquisition, or sale of assets.
With Consent: When you give us explicit consent to share your information.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can adjust your browser settings to refuse cookies, but some features of the Site may not function properly without them.
5. Your Privacy Rights
Depending on your state of residence (including California), you may have the following rights:
Access & Portability: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccuracies in your information.
Deletion: Request that we delete your personal information, subject to legal exceptions.
Opt-Out of Sale/Sharing: We do not sell personal information. If this changes, you will have the right to opt-out.
To exercise your rights, please contact us at the information below. We will verify your request consistent with applicable law.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, use, or disclosure. However, no system can guarantee 100% security. Transmission of information is at your own risk.
If you send sensitive information (including health-related details) through our Site or email, please understand that such communications may not be fully secure. For confidential matters, we recommend contacting us directly by phone.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
8. Third-Party Links
Our Site may link to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
9. Children’s Privacy
Our Services are not directed toward children under 13, and we do not knowingly collect personal information from them. If we learn that we have collected information from a child under 13, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have any questions, requests, or complaints about this Privacy Policy, please contact us at info@insideoutpsychiatry.com.
healing from the inside out